Privacy Policy for Silver Dragon Cosplay
Effective Date: 01 October 2024
Silver Dragon Cosplay (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, www.sdcosplay.co.uk.
1. Information We Collect
We may collect the following types of personal data when you interact with our website:
- Personal Identification Information: Name, email address, phone number, and payment details when you make a purchase or subscribe to our newsletter.
- Technical Data: Information such as IP address, browser type, device type, and browsing behaviour on our website, which helps us improve your experience.
- Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- To process transactions and manage your orders.
- To send marketing communications and updates about new products, services, or special offers (if you have opted in).
- To improve the functionality of our website and your browsing experience.
- To respond to customer service requests and manage our relationship with you.
3. Sharing Your Information
We do not sell or trade your personal data to third parties. However, we may share information with trusted partners who assist us in operating our website or conducting business, such as payment processors and shipping providers, as necessary to fulfil your orders. These partners are obligated to keep your information confidential.
4. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Data Protection Rights
Under the GDPR, you have the right to:
- Access, correct, or request deletion of your personal data.
- Object to the processing of your personal data or request that it be restricted.
- Withdraw consent at any time, where we rely on your consent to process your data.
To exercise these rights, please contact us via the contact details provided below.
6. Security
We implement appropriate technical and organisational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Cookies
We use cookies to enhance your experience on our website. For more information on how we use cookies, please refer to our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Silver Dragon Cosplay
3rd Floor
86 – 90 Paul Street
London
EC2A 4NE
